Elementor #3482

 

CANCELLATIONS AND REFUNDS

You can cancel your tour at any time prior to departure. The date of receipt at Hamerkop Safaris is the decisive factor for our cancellation policy. Kindly declare any cancellation in written form. For cancellation of the travel contract prior to departure as well as any cases of non-participation on the tour, the following cancellation charges are affirmed:

  • 40 days + prior to departure: 20% of total amount of the booking plus the full cost of gorilla permits, chimpanzee permits and flight portions.
  • 39 to 22 days prior to departure: 35% of total amount of the booking plus the full cost of gorilla permits, chimpanzee permits and flight portions.
  • 21 to 15 days prior to departure: 75% of total amount of the booking plus the full cost of gorilla permits, chimpanzee permits and flight portions.
  • 14 to 6 days prior to departure: 90% of total amount of the booking plus the full cost of gorilla permits, chimpanzee permits and flight portions.
  • One week prior to departure: 100% of total amount of the booking plus the full cost of gorilla permits, chimpanzee permits and flight portions.

 

FARE INCREASES

 

Fare increases may occur due to any increase in airline tariffs, fuel costs, game reserve fees, or fluctuation of exchange rates. The company reserves the right to modify the fare and add a surcharge. Should any clients refuse to accept and pay such surcharge, the company reserves the right to cancel the tour and retain full payment.

 

 

PAYMENT

Once you have confirmed the final itinerary with us, you will be asked to pay a deposit of 30%. Gorilla permits must be paid for in full at the time of booking. Note that availability of accommodation and permits is not guaranteed until officially confirmed by Hamerkop Safaris. Accommodation, permit and activity reservations will be made as soon as payment has been received on our account. For your convenience, the balance payment of 70% should be settled 30days before the start of your safari. We accept payment by cash and wire bank transfer in either dollars or Euros to our bank account in Uganda. Please note that all bank charges are at the expense of the client.

We now also accept payments by VISA, Credit and Debit Card. Please contact us for more details.

 

TIP

How much to tip in Uganda depends entirely on your level of satisfaction of course, but even a small tip to show your gratitude will be highly appreciated. You might consider $10 per day if you are happy with the service of your safari guide and 5-10% tip in up market hotels and restaurants.

 

 

How much does gorilla permit cost in Uganda and Rwanda

 

If you are interested in a mountain gorilla safari in Uganda or Rwanda you are required to buy a gorilla permit at $700 in Uganda and $1500 in Rwanda well in advance of your trip. As only eight people are allowed to visit each gorilla group per day, the demand is high. Hamerkop Safaris is happy to book your gorilla trekking permits and organize your gorilla safari. To buy your gorilla permit, you will need to provide us with your full names, nationality, and passport number also a preferred date of trekking with gorilla permit fee.

 

 

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