FAQs

WHAT IS THE BEST TIME OF THE YEAR TO TRAVEL IN UGANDA?

Officially, Uganda’s dry seasons are from December/January through to mid March and from June through to mid-September. These dry months are the most popular with tourists, with July, August, Christmas and New Year being the peak seasons. However, Uganda has an equatorial climate, with daily temperatures varying between 20°c and 27°c and a minimum average temperature of 18°c, though the temperatures can sometimes dip to 12°c. The highest temperatures are usually in the north of the country while the lowest occur on the peaks of Mount Rwenzori. Most parts of Uganda receive an average annual rainfall of between 1,000mm and 2,000mm, with the North having some areas with the average annual rainfall as low as 100mm.

Nonetheless you can trust that after rain comes sunshine!

DO WE NEED VISAS TO ENTER UGANDA?

You are required to purchase a tourist visa before you enter Uganda. However citizens from the 33 countries http://en.wikipedia.org/wiki/Visa_policy_of_Uganda can visit Uganda without a visa for up to 3 months. Tourist visas can be bought in advance at one of the Ugandan Embassies abroad see contacts for Ugandan Embassies worldwide http://www.learn4good.com/travel/uganda_embassies.htm or simply purchased upon arrival at Entebbe International Airport or at any overland border. Photos are not required and a Uganda tourist visa costs US$ 50 per person for up to 90 days stay in Uganda. There is a planned introduction of a single entry visa for the East African Community member states.

HOW DO WE APPLY FOR VISAS ONLINE?

As a way to ease contact and long queues at the immigrations, all travelers are now mandated to make online visa applications and payments using this link: https://visas.immigration.go.ug/

The decision taken on the application will be sent electronically through the email provided by the applicant, once approved, an approval letter will be sent as an attachment to the email provided. Print it out and present it together with a valid passport / travel document at the port of entry or Airport.

Information about documents required in the online visa application can be found at the foolowing link: https://visas.immigration.go.ug/#/help/visa

Some of the documents require for the tourist visa single entry include: Passport copy (bio-data page), Recent Passport-size Photograph, Vaccination Certificate (Yellow Fever) and Visa fees -$50 per person.

An East African Tourist Visa (multiple – entry) to Uganda, Kenya and Rwanda can also be obtained the same way – on line at $100 dollars per person.

TIP

How much to tip in Uganda depends entirely on your level of satisfaction of course, but even a small tip to show your gratitude will be highly appreciated. You might consider $10 per day if you are happy with the service of your safari guide and 5-10% tip in up market hotels and restaurants.

HOW MUCH DOES GORILLA PERMIT COST IN UGANDA AND RWANDA?

If you are interested in a mountain gorilla safari in Uganda or Rwanda you are required to buy a gorilla permit at $700 in Uganda and $1500 in Rwanda well in advance of your trip. As only eight people are allowed to visit each gorilla group per day, the demand is high. Hamerkop Safaris is happy to book your gorilla trekking permits and organize your gorilla safari. To buy your gorilla permit, you will need to provide us with your full names, nationality, and passport number also a preferred date of trekking with gorilla permit fee.

HOW MUCH DOES CHIMP PERMIT COST IN UGANDA?

If you are interested in Chimp trekking in Uganda you are required to buy a chimp permit. These permits cost differently according to where the trekking is to be done. Kibale National Park is most popular for chimp trekking and a permit costs $150, in Kyambura located in Queen Elizabeth National Park a chimp permit will cost $50 and in Kaniyo $60. Chimp trekking can be done in the morning or afternoon. Chimp Permits quotes are usually included in our Tour Quotes.

PAYMENT

Once you have confirmed the final itinerary with us, you will be asked to pay a deposit of 30%. Gorilla permits must be paid for in full at the time of booking. Note that availability of accommodation and permits is not guaranteed until officially confirmed by Hamerkop Safaris. Accommodation, permit and activity reservations will be made as soon as payment has been received on our account. For your convenience, the balance payment of 70% should be settled 30days before the start of your safari. We accept payment by cash and wire bank transfer in either dollars or Euros to our bank account in Uganda. Please note that all bank charges are at the expense of the client.

We now also accept payments by VISA, Credit and Debit Card. Please contact us for more details.

CANCELLATIONS AND REFUNDS


You can cancel your tour at any time prior to departure. The date of receipt at Hamerkop Safaris is the decisive factor for our cancellation policy. Kindly declare any cancellation in written form. For cancellation of the travel contract prior to departure as well as any cases of non-participation on the tour, the following cancellation charges are affirmed:

  • 40 days + prior to departure: 20% of total amount of the booking plus the full cost of gorilla permits, chimpanzee permits and flight portions.
  • 39 to 22 days prior to departure: 35% of total amount of the booking plus the full cost of gorilla permits, chimpanzee permits and flight portions.
  • 21 to 15 days prior to departure: 75% of total amount of the booking plus the full cost of gorilla permits, chimpanzee permits and flight portions.
  • 14 to 6 days prior to departure: 90% of total amount of the booking plus the full cost of gorilla permits, chimpanzee permits and flight portions.
  • One week prior to departure: 100% of total amount of the booking plus the full cost of gorilla permits, chimpanzee permits and flight portions.

FARE INCREASES

Fare increases may occur due to any increase in airline tariffs, fuel costs, game reserve fees, or fluctuation of exchange rates. The company reserves the right to modify the fare and add a surcharge. Should any clients refuse to accept and pay such surcharge, the company reserves the right to cancel the tour and retain full payment.

THANK YOU FOR TAKING TIME TO READ THESE FAQs!

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